30-Day Refund Policy
Our Commitment to Your Satisfaction
At Guilfoyle Roofing, we stand behind our work with a comprehensive 30-day satisfaction guarantee. We are committed to delivering exceptional roofing services that meet your expectations and protect your investment.
30-Day Satisfaction Guarantee
If you are not completely satisfied with our workmanship within 30 days of project completion, we will work with you to address any concerns at no additional cost. This includes:
- Correcting any workmanship defects
- Addressing installation issues
- Resolving quality concerns
- Ensuring compliance with agreed specifications
Refund Conditions
In cases where corrective action cannot resolve your satisfaction concerns, we may provide a partial or full refund based on the following conditions:
- Written notice must be provided within 30 days of project completion
- Issues must be related to workmanship, not material defects covered by manufacturer warranties
- Property must be accessible for inspection and corrective work
- Refund requests must be reasonable and documented
Exclusions
This refund policy does not cover:
- Damage caused by severe weather events after completion
- Normal wear and tear
- Issues arising from customer modifications or interference
- Pre-existing conditions not disclosed during initial assessment
- Changes in customer preferences after work has begun
How to Request a Refund
To request a refund or report satisfaction concerns:
- Contact us immediately at (785) 555-0123
- Provide written documentation of your concerns
- Allow our team to inspect and attempt corrective action
- Work with us in good faith to resolve the issue
We value your business and will work diligently to ensure your complete satisfaction with our services.